Claim Process Solutions (CPS) offers a suite of outsourced injury claims management and operations for insurance companies who choose to focus their valuable assets on core business functions such as marketing, sales and underwriting. We use a blend of workflow changes that leverage technology, process redesign, and offshore resources to deliver outstanding improvements.

Insurance companies have underinvested in improvements in claims processing as they have historically focused on improving profitability by increasing sales and improving distribution channel efficiency. The industry is poised for a significant change, accelerated by:

• Utilization of new technological platforms
• Growing awareness of inefficiencies of the insurance process, particularly the less automated and highly labor intensive claim sector
• Market downturns that expose industry and operational vulnerabilities

CPS Strength Categories

• Focus on injury claims management.
• Systems and new workflows that align interests and incentives of insurance companies with objective of resolving cases efficiently and expeditiously.
• Analytic tools that analyze claims by pre-accident condition and demographic characteristics for determination of settlement range and offer.
• Proven proprietary technology (MedNetural) that structures data to unlock the value in the voluminous medical records associated with injury claims.

Claim Process Solutions helps carriers reduce costs by:

• Improving the quality and consistency of key decisions by claims adjusters
• Streamlining and automating loss adjustment activities and processes
• Integrating a novel combination of behavioral modeling, statistical analysis and predictive analytics, that synthesize and optimize the best of both human and automated decisions

For more information on how CPS can be put to work for you, contact Joe Russell, Senior Vice President/Business Development at jrussell@brahmaholdings.com or at 619-325-1352.